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Can’t make it into our clinic? Whether you find us during uncertain times or after wellness services have reopened and are unable to visit us for other reasons, you should not have to put off physiotherapy any longer. Based in Burnaby BC, Absolute PhysioCare is proud to announce that we’ve opened our virtual doors to the entire province. You can now receive an online and tele-physiotherapy assessment in addition to ongoing physio services. All you need is a web-enabled device and wifi connection to get started.

Online Physio - Virtual Physiotherapy Telephone Assessment

Physiotherapy from the Comforts of Home

How It Works in 4 Easy Steps

Book on Online Session

Call 604.558.2273 or email us here.

Get Assessment from Your Virtual Physiotherapist

Connect to your physiotherapist via smartphone, tablet, or desktop/laptop for a one-on-one 45-minute assessment.

Get Your Personalized Plan

After your physiotherapist has completed the assessment we will provide a follow-up 30-minute session (at your convenience) to go over your personalized plan.

Begin the Road to Recovery

With a highly customized plan that includes a regime of daily movements and exercises you can start rehab immediately. Your therapist will also be available for both 15-minute and 30-minute follow-up sessions.


Safe and Secure

Your virtual sessions are safe and secure.  Rest assured that all data is encrypted and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements.

Effective Online Treatment for Injuries and Ailments

Virtual and tele-physiotherapy has shown to be appropriate and beneficial for the assessment and treatment of conditions for which the therapeutic goals can be achieved through active exercises, progression of exercises, functional rehabilitation activity, education, self-mobilization, self-management, trained observation, and monitoring. Our new service offering is perfect for both healthy individuals and those suffering from a variety of ailments, including (but not exclusive to) the following:


  • Pre and Post-surgical orthopedic clients
  • General sprains and strains
  • Chronic musculoskeletal pain
  • Acute orthopedic injuries
  • Respiratory clients
  • Stroke clients (with assistant)
  • Concussion
  • Women’s health / men’s health
  • More (contact us to ask)

Frequently Asked Questions

What Can I Expect During My First Online Assessment?

You will enjoy the same exceptional care through our online sessions as you would at our Greater Vancouver clinic. Your friendly and professional physiotherapist will begin by asking relevant questions about your medical background, lifestyle, daily activities, general level of fitness, and desired outcomes before getting started. You may be asked to perform certain movements to help them assess limitations and capabilities. This 45-minute session also presents you with a great opportunity to ask questions and express any concerns you may have.

Do I Need to Prepare Before My First Session?

Absolutely! Here’s what we recommend:


  • Establish a private and open space in your home
  • Put on athletic clothing that provides breathability and flexibility
  • Gather up any exercise equipment you have, including foam rollers, bands, balance balls, free weights, and a mat.
  • Keep a bottle of water on hand
  • Test the audio and wifi connection to ensure a clear signal
  • Place your device (smartphone, tablet, laptop, etc.) on a stable surface

What Web-Enabled Devices Can I Use?

Our virtual physiotherapy sessions are conducted using Client can use a desktop, laptop, tablet, or smartphone. PC and Mac users may connect over Safari, Chrome or Firefox. Android users may connect over Chrome. iOS users may connect over Safari. Not sure if you have the right devices? Call 604.558.2273 or email to inquire.

Is This Service Available to Anyone?

Our virtual physiotherapy services are available to both current and new clients who reside in British Columbia – that’s you!

How Long Are Virtual Sessions?

Your first assessment/consultation is 45-minutes. Your follow-up session (when we deliver your personalized plan) is 30-minutes. After that, you may book 15 and 30-minute follow-up sessions as you see fit.

How Much Do Virtual Sessions Cost?

Here is a breakdown of online physiotherapy rates:

  • New client Physiotherapy assessment – $85
  • Physiotherapy follow up treatment – $85

Please note that there is no cost ($0!) for eligible ICBC/WSBC clients. You may also qualify for extended health plan coverage and direct billing through these coverage providers. Call 604.558.2273 or email to inquire about eligibility.